MM Money Transfer FAQs: 20 Questions Answered
When people send money to family or friends, the same questions tend to come up: How do I add cash? Does the recipient need an account? What if I enter the wrong name? Can the recipient collect the money on a weekend?
This guid...
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How to Receive Money Through MoveMoney
“Your sister sent the money.”
That message is usually followed by a question: Where do I get it?
The answer depends on how the transfer was set up. The money might be headed to a bank account, a digital wallet, or a cas...
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How to Add Cash for a MoveMoney Transfer
You have the money in your hand, but you need to get it into a transfer. If you would rather use cash than connect a bank account or debit card, MoveMoney may offer a retail option in your area.
The process is fairly simple, but the...
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Sending Money for a Last-Minute Flight Home
The message came in just after midnight.
A family member was stranded in another country and needed money for a flight home. The request sounded urgent, but there was no time to panic. Before sending anything, the family had to c...
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Why You Should Never Share a Transfer Code
A transfer code is meant for you, not for the person calling, texting, or emailing you.
It may be sent when you log in, confirm a transfer, change account details, or verify your phone number. The code is an extra security check t...
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How to Protect Your MoveMoney Account
Keeping your MoveMoney account secure starts with a few simple habits.
Use a strong, unique password and avoid sharing it with anyone. If you receive a login or verification code, do not forward it to another person, even if they claim...
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